Privacy Policy
At Anew Focus Therapy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and use our counselling services.
1. Information We Collect
We may collect and process the following information:
Personal identification information: Name, email address, phone number, postal address, and other contact details you provide when booking sessions or contacting us.
Health information: Relevant details shared during counselling sessions to provide appropriate care.
Technical data: IP address, browser type, device information, and website usage data collected through cookies and similar technologies.
2. How We Use Your Information
We use your information to:
- Provide and manage counselling services.
- Communicate with you about appointments, updates, and enquiries.
- Improve our website, services, and user experience.
- Comply with legal and regulatory obligations.
3. How We Protect Your Information
We take appropriate technical and organizational measures to secure your personal data, including secure storage and restricted access. Your information is kept confidential and shared only when necessary (e.g., with your consent or as legally required).
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share information with trusted third-party service providers who assist in delivering our services (e.g., booking platforms, payment processors), subject to confidentiality agreements.
5. Cookies
Our website uses cookies to enhance user experience. Cookies are small data files stored on your device. You can control or disable cookies through your browser settings, but this may affect site functionality.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to or restrict processing.
- Withdraw consent at any time.
- Lodge a complaint with a supervisory authority if you believe your data is mishandled.
To exercise your rights, please contact us at info@anewfocustherapy.co.uk.
7. Data Retention
We retain your personal data only as long as necessary to provide services and comply with legal requirements. Once no longer needed, your data will be securely deleted or anonymised.
8. Queries
If you have questions about this Privacy Policy or how we handle your data, please contact us via:
Email: info@anewfocustherapy.co.uk
Telephone Number: 07985148448
By using our website and services, you agree to the terms outlined in this Privacy Policy.